Effective Date: November 2025
Last Updated: November 2025
ShootXpress provides an online marketplace that enables clients to discover and book creative service providers and allows creators to offer their services. ShootXpress is not a party to any contract between clients and creators.
Users must be at least 18 years old, have legal capacity to enter into a binding agreement, and comply with applicable laws.
Users must provide accurate information, maintain confidentiality of credentials, and are responsible for all account activity.
Clients agree to pay total fees, provide accurate details, and communicate expectations.
Creators agree to deliver timely, high-quality services, provide accurate listings, and respect client content rights.
All payments are processed securely through ShootXpress. Clients authorize payment at booking; creators receive payouts after completion, minus platform fees. ShootXpress may withhold payouts for disputes or policy violations.
Clients may cancel per the creator's policy. Refunds depend on project type and timing. ShootXpress may mediate disputes and issue refunds at its discretion.
Users retain ownership of content but grant ShootXpress a limited license to use it for marketing and operational purposes. Unauthorized copying or distribution is prohibited.
Users may not:
Unresolved disputes may be submitted to support@shootxpress.com. Legal disputes will be handled via binding arbitration in the State of California under AAA rules.
ShootXpress is provided 'as is.' We are not liable for service outcomes, lost profits, or indirect damages. Total liability will not exceed fees paid to ShootXpress in the 12 months prior to the claim.
Users agree to indemnify and hold ShootXpress harmless from any claims, damages, or expenses arising from use or content violations.
Users should review the Privacy Policy to understand how data is collected and used.
ShootXpress may update these Terms at any time. Continued use signifies acceptance of updated Terms.
Accounts may be terminated for policy violations or misuse. Users may delete accounts by contacting support.
For questions or concerns, please contact us:
ShootXpress Inc.
Email: support@shootxpress.com